Before We Arrive: Shut Off the Right Valve
Homeowner-level steps only — never open utility, pump, pressure-tank, gas, or electrical controls.
- Confirm whether the address uses Hudson Water Utility or a private well before choosing the shutoff path.
- At a utility-served home, close the interior main valve when it is safe. Contact Hudson Water Utility if water appears before the meter or from the street side.
- At a private-well home that has lost all water, check the pump breaker once. Leave it off if it trips again, and do not open pump or pressure-tank controls.
- For a wastewater backup, stop using water and confirm whether the address uses municipal sewer or Title 5 septic before the responsible side is contacted.




