Get to know your equipment
Home plumbing, explained.
A tank in the basement can look much like the one beside it and do a different job. These visual guides explain how water heaters and treatment equipment work, so you can ask better questions about a repair or replacement.
Start with what you have noticed
Hot water runs out
A change in hot-water supply can involve the equipment, its settings or household demand. Note when it happens and which fixtures are affected before discussing water heater repair or replacement.
Water heater repair and replacement optionsScale, stains or a different taste
Appearance alone cannot identify a water-quality problem. Review your water source and any recent results with us before choosing water testing or treatment.
Home water testing and next stepsYou are planning a replacement
Use the illustrations to understand the options, then have the existing plumbing and installation conditions evaluated. A diagram cannot determine which equipment fits your home.
Browse plumbing and heating servicesBring us your questions
Jeneral Plumbing serves homes within 20 miles of Westford, MA, including communities in Middlesex & Worcester County and southern New Hampshire. Tell us what equipment you have and what you want to improve. We will confirm the address and work before arranging a visit.
Call (978) 392-7789These are educational illustrations. Equipment layouts vary by model and installation; use the written guide alongside the interactive view.