Advanced Water Heater Installation & Repair in Westford, MA & Middlesex County
Looking for water heater repair, maintenance, or installation services? You can get Top-Rated Water Heater Services from our Jeneral Plumbing.
Trusted Brands We Install:
Hot water is essential to your daily life in Westford, Chelmsford, or anywhere in Middlesex and Essex Counties—from morning showers and dishwashing to laundry and cleaning. When your water heater fails, it doesn't just cause inconvenience; it disrupts your entire household routine. Whether you're dealing with no hot water, lukewarm showers, strange noises, or leaks, you need reliable service from professionals who understand both traditional tank water heaters and modern tankless systems.
At Jeneral Plumbing, we are your local, family-owned experts specializing in comprehensive water heater installation, repair, and maintenance services. Our licensed and certified technicians have extensive experience with all types of water heating systems, including gas, propane, electric, heat pump, and tankless models from leading manufacturers like Navien, Rinnai, Noritz, Rheem, and Bradford White. We're your neighbors, committed to restoring your hot water quickly and helping you choose the perfect system for your home's needs.
Comprehensive Water Heater Services
Expert installation, repair, and maintenance services for all types of water heaters throughout Middlesex County.
Complete Tank Water Heater Installation Services
Replacing your water heater is a significant investment, and proper installation is critical to its performance, efficiency, and lifespan. Our expert team guides you through the selection process and delivers professional installations that meet all Massachusetts plumbing codes and manufacturer specifications.
Our Tank Water Heater Installation Options:
Gas Water Heater Installation
We install natural gas tank water heaters from 30 to 75 gallons, providing reliable hot water for homes of all sizes in Littleton, Groton, and Acton. Gas water heaters offer fast recovery and lower operating costs compared to electric models.
Propane Water Heater Installation
For homes without natural gas service, we install propane water heaters that deliver the same excellent performance and efficiency as natural gas systems.
Electric Water Heater Installation
We install electric tank water heaters in capacities from 30 to 80 gallons. Modern electric models offer reliable performance, easy installation, and work well in homes without gas service.
Heat Pump Water Heater Installation
For maximum energy efficiency, we install hybrid heat pump water heaters that can reduce water heating costs by up to 60%. These advanced systems are ideal for energy-conscious homeowners and qualify for rebates through Mass Save®.
Proper Sizing & Selection
We perform a detailed analysis of your household's hot water usage to recommend the perfectly sized system that meets your needs without wasting energy or money.
"Jeneral Plumbing helped us choose the right size water heater and installed it quickly and professionally. We've had endless hot water ever since. Great service!" - Karen S., Westford, MA


Professional Tankless Water Heater Installation & Repair
Tankless water heaters provide endless hot water on demand while using 30-40% less energy than traditional tank systems. These space-saving units are perfect for growing families, bathroom additions, or homeowners looking to maximize efficiency. We specialize in the most trusted tankless brands serving Middlesex County homes.
Our Tankless Water Heater Expertise:
Navien Tankless Installation & Repair
As certified Navien installers, we install and service the complete line of Navien condensing tankless water heaters known for their efficiency, reliability, and advanced features.
Rinnai Tankless Installation & Repair
We're experienced with all Rinnai tankless models from compact units to whole-house systems, providing expert installation and repairs when needed.
Noritz Tankless Installation & Repair
Our technicians are trained on Noritz commercial-grade tankless systems that deliver exceptional performance and longevity.
Complete System Design
Tankless water heaters require proper sizing, adequate gas supply, and appropriate venting. We design systems that deliver optimal performance for your specific needs.
Gas Line Upgrades
Many tankless installations require larger gas lines. We handle all gas piping modifications and obtain necessary permits and inspections.
Venting Installation
We install proper venting systems using stainless steel or PVC materials based on manufacturer specifications and local codes.
Tankless Repairs
When your tankless water heater isn't performing properly, our technicians diagnose and repair issues, including error codes, temperature fluctuations, ignition failures, and sensor problems.
Call Jeneral Plumbing today to learn whether a tankless water heater is right for your Chelmsford or Westford home.
Tankless Water Heater Annual Maintenance Plans
Tankless water heaters require regular maintenance to maintain efficiency, prevent breakdowns, and extend their lifespan. Hard water minerals, sediment buildup, and combustion residue can significantly reduce performance if not addressed. Our comprehensive maintenance plans keep your tankless system operating at peak efficiency.
Our Annual Maintenance Service Includes:
Complete System Flushing
We flush your tankless unit with food-grade descaling solution to remove mineral buildup from the heat exchanger, restoring full efficiency and preventing damage.
Burner & Ignition Cleaning
We clean burners and ignition components to ensure reliable operation and efficient combustion.
Inlet Screen Cleaning
We clean or replace inlet filter screens that protect your unit from sediment and debris.
Venting Inspection
We inspect vent pipes for blockages, corrosion, or improper installation that could cause safety issues or performance problems.
Error Code Review
We check system diagnostics for any stored error codes that indicate developing problems.
Safety Testing
We verify proper gas pressure, combustion efficiency, and carbon monoxide levels for safe operation.
Temperature Calibration
We test and adjust water temperature settings to ensure consistent, comfortable hot water delivery.
Regular maintenance prevents costly repairs and can extend your tankless water heater's life by 5-10 years. Our maintenance plan members receive priority scheduling and exclusive discounts on repairs.


Tank Water Heater Maintenance & Flushing Services
Traditional tank water heaters also benefit significantly from regular maintenance. Annual flushing removes sediment that accumulates at the bottom of the tank, improving efficiency, preventing premature failure, and extending your water heater's lifespan.
Our Tank Water Heater Maintenance Includes:
Complete Tank Flushing
We drain and flush your water heater tank to remove sediment buildup that reduces efficiency and causes rumbling noises.
Anode Rod Inspection
We inspect and replace sacrificial anode rods that protect your tank from corrosion. Regular anode rod replacement can double your water heater's life.
Temperature & Pressure Relief Valve Testing
We test this critical safety device to ensure it functions properly in case of dangerous pressure buildup.
Thermostat Calibration
We verify temperature settings are accurate and adjust as needed for optimal comfort and efficiency.
Gas Burner or Heating Element Inspection
We inspect gas burners or electric heating elements for proper operation and efficiency.
Leak Inspection
We check all connections, the tank itself, and the drain valve for signs of leaks that could cause water damage.
"I never knew water heaters needed maintenance! Jeneral Plumbing flushed ours and replaced the anode rod. Our water heater is 12 years old and still running great." - Michael T., Chelmsford, MA.
Emergency Water Heater Repair Services
When your water heater fails, you need immediate help. Our experienced technicians respond quickly to diagnose and repair water heater problems throughout our service area, restoring your hot water as quickly as possible.
Common Water Heater Problems We Repair:
No Hot Water
We diagnose pilot light failures, gas valve problems, failed heating elements, and thermostat issues that leave you without hot water.
Insufficient Hot Water
If your water runs out quickly, we identify problems such as undersized tanks, faulty thermostats, sediment buildup, or failing heating elements.
Water Heater Leaks
We repair leaking drain valves, temperature & pressure relief valves, and supply connections. If the tank itself is leaking, we'll recommend replacement options.
Strange Noises
Rumbling, popping, or hissing sounds usually indicate sediment buildup or mineral deposits. We flush the tank and clean components to restore quiet operation.
Pilot Light Won't Stay Lit
We repair or replace thermocouples, gas control valves, and pilot assemblies that prevent proper operation.
Rusty or Discolored Water
We determine whether the issue is with your water heater or your home's plumbing and provide appropriate solutions.
Our 24/7 emergency service ensures you're never left without hot water for long. We stock common repair parts on our service vehicles for fast, same-visit repairs.

The Jeneral Plumbing Advantage in Middlesex County
What makes us the trusted choice for water heater services in Westford and surrounding communities?
All Types, All Brands
We install and service every type of water heater—gas, propane, electric, heat pump, and tankless—from all major manufacturers.
Licensed & Certified
Our technicians hold proper Massachusetts licenses and manufacturer certifications for the brands we install.
True 24/7 Emergency Service
Water heater failures don't wait for business hours. Our emergency team is available around the clock.
Local and Family-Owned
As your neighbors, we're invested in providing honest recommendations and exceptional service to our community.
Transparent Pricing
We provide clear, detailed estimates before beginning work with no hidden fees or surprise charges.
Rebate Assistance
We help you navigate Mass Save® and manufacturer rebates that can significantly reduce your installation costs.
Frequently Asked Questions About Water Heater Services
Get answers to common questions about water heater installation, repair, and maintenance
What areas do you serve?+
Jeneral Plumbing proudly serves homeowners and businesses within a 20-mile radius of the 01886 zip code. This includes Westford, Chelmsford, Littleton, Groton, Acton, and surrounding towns in Middlesex, Essex, and Worcester Counties, MA, as well as communities in Southern New Hampshire.
How much does water heater installation cost?+
Installation costs vary based on the type of water heater (tank vs. tankless), fuel source (gas, propane, or electric), capacity, efficiency rating, and installation complexity. Tank water heater installations are generally less expensive than tankless installations. After evaluating your home and needs, we provide a detailed estimate including all equipment, labor, permits, and disposal of your old unit.
Should I choose a tank or tankless water heater?+
Both have advantages. Tank water heaters cost less upfront and are simpler to install. Tankless water heaters provide endless hot water, save space, last longer, and are more energy-efficient, but cost more initially. We'll discuss your household's hot water usage, budget, and priorities to recommend the best option.
How long do water heaters last?+
Traditional tank water heaters typically last 8-12 years with proper maintenance. Tankless water heaters can last 15-20 years or more. Regular maintenance significantly extends lifespan. If your water heater is approaching these ages, we recommend proactive replacement before it fails unexpectedly.
Do you offer financing for water heater replacement?+
Yes! We understand water heater replacement is often unexpected. We offer flexible financing options to fit your budget. We also help you access available rebates through Mass Save® for qualifying high-efficiency models.
How often should I service my water heater?+
We recommend annual maintenance for all water heaters. Tank models should be flushed annually, and tankless units require annual descaling and cleaning. Regular maintenance prevents premature failures, maintains efficiency, and can save you money on energy bills.
What brands of tankless water heaters do you install?+
We install and service all major tankless water heater brands, including Navien, Rinnai, Noritz, Rheem, Bradford White, and others. We're certified installers for Navien and have extensive experience with Rinnai and Noritz systems. We'll recommend the best brand for your specific needs and budget.
Ready to Restore Your Hot Water?
Don't let water heater problems disrupt your Westford, Chelmsford, or Littleton home's comfort and routine. Whether you need emergency repairs, a new tank or tankless water heater installation, or preventive maintenance, Jeneral Plumbing is the name local families trust.
